Terms & Conditions

Codexmark provides custom software development services including, but not limited to:

• Web application and platform development
• Mobile application development (iOS, Android, cross-platform)
• E-commerce solutions and Shopify development
• CRM and ERP system development
• AI/ML solutions and automation systems
• Progressive Web Applications (PWAs)
• Custom software suites and integrations

All work proceeds only after a mutually agreed scope of work, timeline, deliverables, and acceptance criteria are documented in a formal proposal or statement of work.

Our engagement process typically includes:

1. Discovery: Initial consultation to understand your requirements and objectives
2. Proposal: Written proposal detailing scope, timeline, deliverables, and pricing
3. Agreement: Upon acceptance, a formal agreement or statement of work is executed
4. Development: Work proceeds according to the agreed milestones and timeline
5. Delivery: Final deliverables are provided upon completion and full payment

• Payment Schedule: Payment terms and milestones are defined in each project's statement of work
• Deposits: An upfront deposit (typically 30-50%) may be required for project initiation
• Invoicing: Invoices are issued according to the agreed milestone schedule
• Payment Methods: We accept bank transfers and other methods specified in the invoice
• Late Payments: Payments are due within 14 days of invoice date unless otherwise agreed. Late payments may result in project pausing until outstanding balances are settled
• Currency: All amounts are in the currency specified in the proposal or invoice

• Custom Deliverables: Upon receipt of full payment, intellectual property rights for custom-developed deliverables transfer to you, unless otherwise specified in the project agreement
• Pre-existing Materials: Codexmark retains ownership of all pre-existing tools, frameworks, libraries, code snippets, and methodologies used to deliver your project
• Third-Party Components: Your project may include third-party libraries, frameworks, or services that are subject to their own licenses. We will document these dependencies
• Portfolio Rights: Unless otherwise agreed, Codexmark reserves the right to reference the project and general outcomes in marketing materials and portfolio

Both parties agree to treat all confidential information shared during the engagement with appropriate care and discretion. This includes, but is not limited to:

• Business strategies and plans
• Technical specifications and source code
• Customer data and proprietary information
• Financial terms of the engagement

Confidentiality obligations survive termination of the engagement. A separate Non-Disclosure Agreement (NDA) may be executed upon request.

To ensure successful project delivery, you agree to:

• Provide clear and complete requirements at project inception
• Designate an authorized point of contact for decisions and approvals
• Provide timely feedback and approvals as outlined in the project timeline
• Supply all necessary materials, content, and access credentials as required
• Make payments according to the agreed schedule

Delays in client responsibilities may result in corresponding delays to project timelines and potential additional costs.

• Warranty Period: We provide a warranty period (typically 30-90 days, as specified in the project agreement) for bug fixes related to the delivered scope
• Scope of Warranty: The warranty covers defects in functionality as defined in the acceptance criteria, not new features or changes to requirements
• Ongoing Support: Post-warranty support and maintenance services are available under separate agreements

To the maximum extent permitted by applicable law:

• Codexmark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities
• Our total liability for any claims arising from the engagement shall not exceed the total fees paid by you for the specific project in question
• While we engineer for reliability and performance, no software is guaranteed to be free from all defects in every environment

• By Client: You may terminate an engagement with written notice. Payment is due for all work completed up to the termination date, plus any non-cancellable commitments
• By Codexmark: We may terminate if payments remain outstanding for more than 30 days, or in case of material breach of these Terms
• Effect of Termination: Upon termination, work in progress and completed deliverables (for which payment has been made) will be transferred to you. Codexmark retains rights to any unpaid work

For questions about these Terms or our services, please contact us: